Handling external screenshots for Whimsical
Urlbox provides Whimsical and their customers with secure screenshots while supporting emojis.
Thousands of companies use Whimsical to collaborate on ideas faster. It is the unified workspace for thinking and collaboration.
We created our own hosted service using headless Chrome with a puppeteer based setup. There was effort involved in maintaining the cluster ourselves. We discovered a slew of security issues that meant we needed to write more of our own handler code.
We realised the safer option would be to let someone else handle external screenshots for us. I tested a couple of products. The thing it boiled down to was emojis. We believe in emojis being an integral part of modern communication, so having proper support for emojis was a necessity, not a luxury.
Urlbox's support of emojis was a big signal that it could replace our own service. It was a simple replacement - a real success story for us.
Read the full storyUsing Urlbox, we've scaled our volume to over 5 times what we were. We’re confident that Urlbox will continue to produce great results as we grow.
Read the full storyI love the support that Urlbox provides. Normally when I have a new feature request like WebP images or blocking cookie pop-ups, I email support and get a response saying it's already possible - within minutes.